The realism of the game is further enhanced by the player's access to characters working at the plant when the terrorists struck. The emotional impact of a terrorist attack is conveyed through the character of a traumatized secretary, Tanya Shaw. She has no agenda other than to escape the horror of the situation by any means necessary.

During the time Tanya has worked at the plant she has made several close friends of her co-workers, including her boyfriend of the past 3 years who works as a driver in the warehouse area.

The morning of the terrorist attack, Tanya is at her desk talking to her boyfriend on the telephone, but within minutes, her life will be torn apart as the terrorists storm the plant and begin to slaughter any part of the workforce offering the slightest resistance or non-cooperation.

There is utter chaos when the terrorists storm in to Tanya's office. Unable to control the terrified workers, the terrorists open fire, slaughtering everyone in sight. Tanya manages to stay hidden under her desk but witnessing her friends being ripped apart by the gunfire leaves her severely traumatized.

As Tanya, the player will be able to use a Security Pass which allows her to access areas of the plant unavailable to the other characters. Her knowledge of the plant will also allow the player to bring up a map of the plant at any time.

Tanya's objectives will be based around evading capture; her actions will therefore revolve around hiding from the terrorists, distracting them so she can pass them and diverting them in other ways so that she can find a safe passage or complete other objectives. One of her unique abilities includes being able to use fire extinguishers to put out fires